Check that your website can reach your server through WebSender: the port, password and command sending are checked step by step.
This tool is available to members with the customer role on the Light Hosting Discord server. Sign in with your Discord account; only your username and profile picture are read.
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WebSender lets your website send commands to your server. Most setups that automatically grant a rank or an item after a store purchase use this path. The plugin listens on a port on the server and authenticates incoming requests with the password you set.
If the password or port is wrong, the purchase still completes and the payment is taken, but the command never reaches the server. Nothing is shown to the player, so the problem usually surfaces as a customer complaint. Testing the connection after setup and after every server migration prevents this silent failure.
Connection refused: the plugin is not running or the port is closed. Password rejected: the password in the configuration file differs from the one you entered. Command sent but nothing happens in game: the connection is fine; verify that the same command works from the console.
The tool checks the connection, password authentication and command or message delivery for the selected test. A successful connection from here does not guarantee that another web server has the same network access.
The guide is public. Running the tool requires Discord sign-in and the Light Hosting customer role.
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